FAQ

FAQ

Buddy Matching

Q: How do I set up my profile?

A: After signing up with your school email, fill out your "Buddy Match Preferences" to help us find your ideal buddy. You can also edit details like your pronouns anytime under You > Edit Profile.


Q: How do I find a workout buddy?

A: Every Wednesday, we’ll send you Weekly Matches on the Buddy page. Say hi to your buddy and plan a workout together—no ghosting! You can also join group events via the home page or see other members’ workout logs in the Home > Community section.

Reminder: Always follow our community guidelines!

Q: Why does SoFiiT ask me wellness questions?

A: SoFiiT focuses on both physical and mental wellness. We ask questions to tailor event suggestions and buddy matches to your preferences.

Q: Can I stop getting new matches every week?

A: Yes! Just go to the Buddy page and toggle the match feature on or off.


Q: What if I feel uncomfortable or see bad behavior?

A: We’re all about a supportive environment! If something feels off, you can block someone by tapping the three dots on their profile. You can also report issues via the Help Center/Feedback section. Don’t hesitate to reach out—we’ve got your back!


Community

Q: How do I invite a friend to SoFiiT?

A: Just tap the ⤴️ icon under any post to send your friends an invite link. Let’s see who can make the most new buddies!


Q: Can I share my progress with friends on SoFiiT?

A: Absolutely! Log your workouts with photos, workout type, and tag your buddy. You can also share directly on social media for extra motivation. Be creative!

Q: How do I contact SoFiiT for questions or feedback?

A: Head to the You page and select Help Center/Feedback. Let us know what events you want or how we can improve your experience.

Buddy Matching

Q: How do I set up my profile?

A: After signing up with your school email, fill out your "Buddy Match Preferences" to help us find your ideal buddy. You can also edit details like your pronouns anytime under You > Edit Profile.


Q: How do I find a workout buddy?

A: Every Wednesday, we’ll send you Weekly Matches on the Buddy page. Say hi to your buddy and plan a workout together—no ghosting! You can also join group events via the home page or see other members’ workout logs in the Home > Community section.

Reminder: Always follow our community guidelines!


Q: Why does SoFiiT ask me wellness questions?

A: SoFiiT focuses on both physical and mental wellness. We ask questions to tailor event suggestions and buddy matches to your preferences.


Q: Can I stop getting new matches every week?

A: Yes! Just go to the Buddy page and toggle the match feature on or off.


Q: What if I feel uncomfortable or see bad behavior?

A: We’re all about a supportive environment! If something feels off, you can block someone by tapping the three dots on their profile. You can also report issues via the Help Center/Feedback section. Don’t hesitate to reach out—we’ve got your back!


Community

Q: How do I invite a friend to SoFiiT?

A: Just tap the ⤴️ icon under any post to send your friends an invite link. Let’s see who can make the most new buddies!


Q: Can I share my progress with friends on SoFiiT?

A: Absolutely! Log your workouts with photos, workout type, and tag your buddy. You can also share directly on social media for extra motivation. Be creative!


Q: How do I contact SoFiiT for questions or feedback?

A: Head to the You page and select Help Center/Feedback. Let us know what events you want or how we can improve your experience.